Who Wants to Talk About Telecom?

Telecom sucks, so we built a service model to address that. It’s designed to fill every service gap in the telecom industry. We designed a one-of-a-kind offering, built to address the frustrations we’d seen our Clients experience with our industry over our careers, so often lacking in full service at every turn. We built a system whose main goal is to take the burden out of telecom by taking the Client out of the work created within the telecom lifecycle.

RCG Adds Telecom Pro to Growing Team

FOR IMMEDIATE RELEASE NASHVILLE, TENN., May 15, 2019 – Resource Communications Group (RCG) welcomes Stephen Dickinson as Telecom Consultant to their company. Dickinson joins RCG with twenty years of experience in Telecom Management, Direct Sales, and Data Center Channel Management. Mr. Dickinson will be responsible for new Client acquisitions, managing strategic partner relationships, and communicating […]

Frictionless Front-End

We had a scope of work that was pretty darn tight: Top-line consulting for a UCaaS solution, vendor selection and management, implementation and PM work. Our pro-services price was fair – some might consider generous. The Client in question was a repeat Client, one who we considered the perfect sort of partner; we were a […]

UCaaS: The Trouble with Suzanne

Suzanne, of course, isn’t her real name. But she is a real person; a professional healthcare provider, working at a remote facility of a national healthcare operations company. She was in the middle of a large implementation of a Unified Communications as a Service (UCaaS) service across the entire Enterprise. The corporate headquarters and regional […]

Telecom: Let’s Be Honest

Be honest. Are you running your telecom environment, or is it running you? We get a lot of responses to this question, some pretty honest. Others, not so much. Whatever the initial Prospect or Client response is, we generally ask a few more questions: Do you know how much you spend, to the penny, across […]

Big Ass Check

If you focus only on savings, you probably won’t get it right. If you focus on getting it right, you’ll always get the savings. Savings is an outcome.