Helping simplify your wireless program.

For most companies, wireless expenses are the fastest growing and least understood of all telecom expenses. RCG helps make sense of the many plans and promotions offered by wireless carriers and find solutions that are tailored to your needs. Typically, companies show a noticeable savings after the first bill cycle.

We’ll help you choose the best data network, application software and mobile devices to accomplish your goals and significantly lower your cost. Guiding you and your enterprise to the best wireless solutions, while avoiding the pitfalls of conflicting platforms, implementation and questionable ROI is what we do best.

Wireless Program Management

RCG has emerged as a leader in Wireless Program Management by providing a centralized point of contact and access to experienced mobile Help Desk and procurement professionals with a passion for wireless support.

AMT Procurement Portal; customized online system for management of all needs
Access to all major carriers to manage multiple wireless accounts
Upgrade & Warranty Replacement Equipment (Per requirements and process used by each Carrier which can change frequently)
Inventory management (IMT); keep track of all users and their device information
Custom email distribution list (tiered support program); ensures all items are addressed ASAP
Process all orders for new service needs

Order Fullfillment

The RCG fulfillment team is a dedicated group of procurement professionals who understand that the details mean everything. RCG manages the carrier process from approval to delivery assuring that the correct equipment reaches users in a timely manner.

Negotiate discounts on bulk orders of upgrade equipment
Order device, process number swaps and complete provisioning
Inventory needed equipment for quick turn-around in emergencies
AMT Procurement Portal- customized online system for management of all needs

M2M

The new generation of wireless networks enable Solution Providers to offer a new class of connectivity solutions for SMBs or branch offices. For example, with 3G Backup Connectivity Solutions, end users will realize significant cost savings in monthly connectivity costs while gaining true network resiliency.

A wide range of M2M applications are rapidly being deployed in the business community. These applications include asset tracking, device monitoring, ATMs, digital signage, kiosks, Point of Sale terminals, location based services, and a wide variety of other M2M applications.

Asset Management

Telemetry solutions give you a tighter grip on field assets for greater security, savings, more on-time arrivals, and better customer service.

Tele-matics

Monitor fleet vehicle location and diagnostics, improve your driver performance, and deliver enhanced in-vehicle services.

Mobile Broadband Router Solutions

Keep your business running and registers ringing when adverse conditions cause interruptions in your wired networks. Mobile Broadband routers can also function as your primary connection at remote sites or locations where wire-lines are not a viable option.

MDM

Mobile Device Management (MDM) systems or tools used to distribute information, applications and configuration settings to mobile communications devices including smart phones, laptops, tablet computers and other mobile computing devices.

The true goal is to optimize mobile device functionality and security across a communication network while reducing downtime and costs.
Leading MDM solutions allow administrators to oversee the operation of mobile devices as simply and easily as is done for fixed IT assets such as desktop PCs.

By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can greatly reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.

Smartphones – just another type of computer – are a real threat to the security, privacy and compliance of Enterprises world-wide. Users are connecting their personal mobile device to Enterprise networks, substantially increasing the risk of data breaches, loss of sensitive customer and company data, and falling afoul of government regulatory bodies.

Central remote management, using commands sent over the air, is the next step. An administrator at the mobile operator, an enterprise IT data center or a handset OEM can use an administrative console to update or configure any one handset, group or groups of handsets. This obviously provides scalability benefits particularly useful when the fleet of managed devices is large in size.