NOT THAT YOU ASKED, BUT I HAVE SOME THINGS TO SAY.

Posted on May/22/2017 by
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On On experts….and what it means to try I recently read a social media post from a business associate, let’s call him Alan. It was an excerpt from a famous quote, from a very famous American business icon, and then a summary of the quote from Alan’s point of view. The summary, as Alan saw...

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POTs lines are everywhere!!!

Posted on Feb/03/2017 by
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Disclaimer: The topic of this entry (POTs lines) was specifically requested by a business partner. When I discuss POTs lines, I get confused looks, and typically even confused responses in that discussion. “Why are you dealing with POTs lines?” It’s the lowest common denominator of the telecommunications industry, but only as a product. The need...

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Puzzle pieces

Posted on Dec/16/2016 by
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I was recently working on a recommendation for a client, specific to a process improvement we were looking to implement. This suggestion had been made to the client half a dozen times and had, outside of agreeable nods, gained minimal traction. I felt myself playing a bit of metaphorical pinball, bumping against the silos within...

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Telecom Janitorial Services – an effective analogy.

Posted on Nov/11/2016 by
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When I began my career in the telecommunications field, it was a sexy industry. I worked for WorldCom, who owned UUNET, one of the original big boys of Internet Service Providers.We rode scooters, had egos, and were the future of technology. We were the internet.Oh, and about WorldCom…you probably remember them. “One of the largest...

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The Tele-Merge Flu

Posted on Nov/11/2016 by
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The past few years have seen multiple mergers and acquisitions in the telecommunications industry.I would be hard pressed to name one that hasn’t had some form of M&A action, buying or merging with a competitor generally focused on B2B services (AT&T being a bit of an anomaly, their acquisition strategy seems more focused on content...

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Why A Disaster Recovery Plan Can Make or Break Your Business

Posted on Mar/24/2015 by
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You see it on the news. A natural disaster strikes a city. State and federal emergency management teams descend on the area to assist restoring order. What you don’t hear is that according to the Small Business Administration: 40 percent of businesses without a disaster recovery plan never reopen after an emergency More than 90...

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RCG Named a “Best Place to Work” by the Nashville Business Journal for the Second Year in a Row

Posted on Mar/12/2015 by
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For two consecutive years, RCG has been recognized as one of the best places to work in town by the Nashville Business Journal. What does it take to create a place where people love to work? For us, it’s more than Ping-Pong tables and snack machines*. We have an unwavering loyalty to our employees because...

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Takeaways From the CenturyLink and AT&T Conferences

Posted on Feb/12/2015 by
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Our own desks can be confining. It’s easy to narrow in on task lists and the pressing to-dos and lose sight of the grander purpose of our work. As such, tuning into a room with hundreds of likeminded professionals can offer a needed dose of refreshment and a chance to reorient. Beginning 2015 on the...

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RCG Named Back-to-Back Champions

Posted on Feb/02/2015 by
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We’re excited to announce that we’ve been named a 2015 bronze level Solution Provider Champion by AT&T’s Business Alliance Channel Program. This is the third time and second consecutive year we’ve received this award. The AT&T Business Alliance Channel Program annually recognizes its highest-performing solution providers who meet specific revenue goals, maintain training competencies and...

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