Meds and Diapers

I was recently in a meeting with the CIO of a healthcare operations company, specifically long-term care and assisted living facilities. We were speaking of different technology trends, with terms like ‘Cloud’ and ‘____ as a service/aaS’...

What do you serve?

In conversation with a colleague, the question was asked: “What makes you {your company} different?” This question has been something of a new hobby of mine. I started with “Different than what?” It is my belief that our business model is...

On Dreams, and the process of creation

I’ve been dreaming lately, not the sort of dream that comes with sleep, but the wide-awake kind. It’s a dream related to my business life, and that’s all I need to say about the sort of dream it is. I consider this my business blog, and while the...

On experts….and what it means to try

On   I recently read a social media post from a business associate, let’s call him Alan. It was an excerpt from a famous quote, from a very famous American business icon, and then a summary of the quote from Alan’s point of view. The summary, as Alan...

POTs lines are everywhere!!!

Disclaimer: The topic of this entry (POTs lines) was specifically requested by a business partner. When I discuss POTs lines, I get confused looks, and typically even confused responses in that discussion. “Why are you dealing with POTs lines?” It’s...

Puzzle pieces

I was recently working on a recommendation for a client, specific to a process improvement we were looking to implement. This suggestion had been made to the client half a dozen times and had, outside of agreeable nods, gained minimal traction. I felt myself playing a...

The Tele-Merge Flu

The past few years have seen multiple mergers and acquisitions in the telecommunications industry.I would be hard pressed to name one that hasn’t had some form of M&A action, buying or merging with a competitor generally focused on B2B services (AT&T...