The Paradox of Thanks

Sometime between September and November 1621, around the time of the fall harvest, a group of 53 European pilgrims gathered in the New World to celebrate. They were joined by members of the Wampanoag tribe, native Americans that had helped the settlers survive the...

Meds and Diapers

I was recently in a meeting with the CIO of a healthcare operations company, specifically long-term care and assisted living facilities. We were speaking of different technology trends, with terms like ‘Cloud’ and ‘____ as a service/aaS’...

What do you serve?

In conversation with a colleague, the question was asked: “What makes you {your company} different?” This question has been something of a new hobby of mine. I started with “Different than what?” It is my belief that our business model is...